TERMS & CONDITIONS GOVERNING ROY PHAY INNER CIRCLE COACHING ENROLMENT
We, here at Roy Phay Inner Circle Coaching, Alevate Training Singapore Pte Ltd, would really enjoy having you with us. In order for you to fully benefit from the coaching, we have laid down certain policies and conditions. You are advised to read the policies and the terms and conditions governing the enrolment to the Coaching Program as set out below.
The following definitions apply when used herein:
1.1 “Student” refers to the person named on the Application Form and the main person in this program.
1.2 “Coaching Program” shall mean Roy Phay Inner Circle Coaching program, run by Alevate Training Singapore Pte Ltd (Company Registration No. 202133320E) with its registered address at 60 Paya Lebar Road #06-33 Paya Lebar Square Singapore 409501 (the “Company”).
1.3 "Tribe" shall collectively mean the rest of the students within the entire Coaching Program during the effective period and time.
2.1 Upon application for the Coaching Program, an interview shall be conducted by the Company to determine a Student’s successful enrolment into the Coaching Program.
2.2 If the interview results are not satisfactory, the Student shall be informed by the interviewer that an immediate rejection will be done on the spot.
2.3 If an interviewer rejects the Student during the interview process, verbally or in writing or by default, the Student’s application for the Coaching Program shall be automatically cancelled. Should the Student decide to re-apply for the Coaching Program or otherwise, the Student will have to re-attend the QiMen Manifestation Masterclass again to be eligible for the interview.
2.4 The Student’s enrolment into the Coaching Program shall be at the absolute discretion of the Company and the Company is not obliged to offer any justification for the rejection of any application.
2.5 Upon acceptance through an interview into the Coaching Program, the Student shall make full payment of the Coaching Fee, complete an application form (“Application Form”) and sign the acceptance to this onboarding document for the Coaching Program (“Onboarding Document”). False, inaccurate or misleading information could lead to rejection of the Application Form.
3.1 A coaching fee covering the Student's enrolment into the Coaching Program for the specific period stated [(including / excluding any applicable taxes)] shall be paid in accordance with the fee schedule as annexed to this Onboarding Agreement (the "Coaching Fee") upon the submission of the Application Form. The Coaching Fee shall be payable by either bank transfer, PayNow, PayLah, or all major credit cards made to the Company at the time of the interview and all subsequent payment. The Coaching Fee is non-transferable and non-refundable. The Coaching Program reserves the right not to allow the Student to attend class until all outstanding fees have been paid in full.
3.2 Please note that the Coaching Fee is normally reviewed on an annual basis and the fees indicated on the current fee schedule may not be applicable for subsequent coaching programs by the Company. For the avoidance of doubt, the Company reserves the right to revise the fee schedule where necessary, and the revised fee schedule will be made known to the Student personally upon such revision.
3.3 It is the Student’s sole responsibility to arrange the payment of all Coaching Fees by the due date as prescribed under clause 3.1. If the Student fails to make any payment that is due and payable in accordance with this Onboarding Document, the Company shall have the discretion to impose a surcharge and interest on such amount due and payable. Should such outstanding amount remain unpaid for more than twenty-five (25) days, the Company reserves the right to exclude the Student from further coaching / class / workshop / events run by the Company and remove the Student from the Coaching Program immediately, and no refund of the Coaching Fee shall be given. The Company’s decision to exercise its rights under this clause 3.3 shall be final and conclusive.
3.4 The Company is currently a business registered under the Goods and Services Tax Act 1993 of Singapore (“GST Act”). In the event that the Company becomes a business that is registered under the GST Act, subject to the applicable laws, the Coaching Program will be subject to goods and services tax at the prescribed rate, and shall be borne by the Student.
4.1 The contents and materials provided during or in connection with the Coaching Program (whether in writing, orally, or otherwise) (“Materials”) are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, the Company does not warrant and hereby disclaims any warranty as to the accuracy, correctness, completeness, reliability, currentness, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Materials.
4.2 The Company shall not be liable for any and all damages, losses and/or claims of any kind, directly or indirectly as a result or in connection with the Coaching Program, including but not limited to any damage, loss, and/or claim suffered as a result of reliance on the Materials.
5.1 The Student acknowledges and agrees that all rights, title and interests in the Materials shall vest and remain at all times with the Company.
5.2 Without the Company’s prior written approval, the Student shall not reproduce, republish, upload, post, transmit, share, or otherwise distribute in any way, any Materials. The Student may download one copy of the Materials onto a single computer for his or her own personal non-commercial use provided that the Student keeps intact all accompanying copyright and other proprietary notices.
5.3 Any modification of any Material or any use of the Materials for any other purpose shall be a violation of the Company’s copyright and other intellectual property rights.
5.4 The Student shall indemnify and hold harmless the Company promptly upon written demand from and against any and all losses, damages, and/or claims which the Company may suffer, incur, or be liable for, in connection with any breach of this clause 5.
6.1 The Student agrees that the Company may, from time to time, collect, use or disclose the Student’s personal data for purposes reasonably necessary for the Company to provide the Student with the relevant services hereunder or to comply with any applicable laws, in accordance with the Personal Data Protection Act 2012 of Singapore.
6.2 If the Student provides the Company with any personal data of any person in connection with this Onboarding Document and/or the Coaching Program, the Student represents and warrants to the Company that the Student has done so with such person’s knowledge and consent to the Company’s collection, use and disclosure of such personal data.
6.3 The Student agrees that the Company may use any contact particulars provided to the Company (including e-mail addresses and telephone numbers) to send the Student updates about the Company, updates and/or events or seminars. The Student shall inform the Company should he or she not wish to be contacted in relation to such matters.
7.1 A Student may withdraw from the Coaching Program only with valid reason given. All withdrawals must be in writing and emailed to support@royphay.com. The decision to approve such withdrawal shall be made by the Company, and such decision shall be final and conclusive.
7.2 All deposits, instalment and full payment made by the Student pursuant to the terms and conditions of this Onboarding Document shall under no circumstances be subject to refund by the Company.
7.3 In a rare case where a refund is being processed, a 10% administration fee shall be deducted from the overall refund amount. All decisions by the Company in relation to such refund and/or administration fee shall be final and conclusive.
8.1 Upon any breach of the terms and conditions of this Onboarding Document, or in the case of a serious breach of integrity, harassment and/or mistreatment of any staff member or the Company and/or other tribe members, force selling and pushing of personal services / products / MLM products, sexual harassments, or breaking the core values of the Coaching Program, the Company shall be entitled to terminate its engagement and refuse the Student’s access to the Coaching Program (including but not limited to terminating or suspending any account the Student may have with the Company).
8.2 The Student is entitled to terminate the Company’s engagement at any time and on any grounds by giving reasonable notice to the Company in writing.
8.3 The decision to terminate the Company’s engagement and the Student’s access to the Coaching Program for any reason whatsoever is final and conclusive, and there will not be any refund of the Coaching Fees. The Student will be notified of such termination by an official email from the Company. Access to the personal portal, telegram chat and also an official notice will be sent out to all members of the Tribe.
9.1 This Onboarding Document shall be governed by, and construed in accordance with, the laws of Singapore.
9.2 In the event of any dispute, controversy, difference, conflict or claim arising out of or relating to this Onboarding Document or its performance, including without any limitation any question regarding its existence, validity, or a claim for unlawful act under the applicable laws (“Dispute”), any of the parties shall provide written notice to the other party specifying the Dispute and the parties agree to attempt, for a period of 30 days after the receipt by a party of such notice (“Settlement Period”), to settle the Dispute by amicable settlement between the parties.
9.3 In the event that the Dispute cannot be settled by an amicable settlement within the Settlement Period, each party irrevocably agrees that the courts of Singapore shall have exclusive jurisdiction to settle such Dispute.
